Delivery Information

If you have ordered a coffee machine, please scroll down for more information about deliveries that we send directly from a manufacturer.

Orders placed before 13:00 are usually dispatched the same working day via Express Courier (we use UK Mail). They will send you an hourly delivery slot on the day of delivery. Please ensure you provide your mobile number when you order so that they can send you a text message with this info. We will only use your mobile for delivery purposes - not for unwanted marketing purposes!

Do you need it fast? Ordering after 13:00 or just want some reassurance? Phone us on 0800 993 0831 (0117 264 0126) to see if we can definitely process your order for you. We also offer Saturday delivery and options such as "pre-noon" and "pre-10am" (additional charges apply), however, this needs to be actioned by our telesales team.

Pricing and Free Delivery

UK Mainland:
Express Courier Delivery (next working day) is just £5.82 (£6.98 inc. VAT).

All UK Mainland orders over £75 are delivered free of charge: please use the code OVER75 during checkout to get Free Delivery.

Scottish Highlands
Standard courier delivery (2-3 working days) is £14.50 (£17.40 inc. VAT)

Click here to check areas and postcodes classed as Scottish Highlands

Northern Ireland
Standard courier delivery (2-3 working days) is £11.00 (£13.20 inc. VAT)

Europe & Beyond
European courier delivery starts at £49.99. In some cases where the shipment is only small, we will be able to reduce this fee, so please contact us. We can also ship worldwide. Please use our contact form or phone us (0044 117 264 0126) for a quote.

Important information regarding service times

Coffee Machine Deliveries
Please note that if your order is for a coffee machine this is likely to be sent directly from the manufacturer. In most cases this will not affect our delivery time scales, however, if you have any questions please phone us on 0800 993 0831 (0117 264 0126) so we can give you an accurate and definite delivery date.

We work closely with all our suppliers and our status as an authorised and registered distributor means orders we place for delivery direct to you are sent as quickly as possible by our suppliers.

Royal Mail
If your order is sent using our Royal Mail packet service it will typically arrive in 2-4 working days. However, for the sake of clarity and transparency: Royal Mail's Terms and Conditions of Service state that this may be up to 15 working days.

Courier Deliveries
We have used various courier companies during our years of trading. There is no courier company that will guarantee a next day service. When you order from us and request the courier option we will use the appropriate EXPRESS service. Currently over 98% of our parcels are delivered the next working day because we work hard to get your order to you as fast as possible. However, strictly speaking we cannot guarantee a next day delivery as we have to rely on a third party (the courier company) and they simply will not provide such a guarantee.


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