Why choose Jurang?

We believe in MORE

We believe Fairtrade certification ensures that producers in developing countries are given a fair price for their labour; allowing them to invest in their communities and escape from poverty.

We believe that the equipment we sell will exceed your expectations, that our coffee will taste amazing and that our service will impress you.

We have a vision for a world where injustice has no place. In addition to our Fair Trade commitment we therefore also donate money every month to Hope for Justice, they fight the horrific injustice of human trafficking and forced labour.

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Our customer reviews will give you many reasons why others believe you should choose Jurang and you can read them here. Additionally, here is 5 other reasons why you should choose us:

1. We stand for quality
Quality is important to us and we are serious about running a great business. We are aware that ethical companies are sometimes seen as focussing too much on doing 'the right thing' and 'forget' to run a viable business. One of our goals is to change that. We have grown consistently over the past few years despite a recession and difficult economic times. We believe this is down to our commitment to only selecting quality equipment, choosing only quality coffee, tea & catering products and fanatically striving to impress people with our customer service.

2. We are independent
We are official, authorised dealers for a number of different coffee machine manufacturers; most of which are competitors. We know the particular strengths and weaknesses of each brand and as such can be independent and give you honest and unbiased advice. Different machines will suit different requirements, budgets and settings. As a company we made a conscious decision to put your requirement(s) first. We will never advise you based on what we have been told to sell or based on how we can get the most attractive sales commission. Instead we will put you first and that is a promise.

3. We are a real company
There is plenty of people out there trading from their garage or back bedroom in their spare time. That is not us. We are a real UK Limited company, registered with Companies House since 2010 and working on being the best in our industry every day. We have offices and employ staff. We have more than 2500 satisfied customers; the majority across the UK and Ireland and some in Europe and the US. 

4. Service and support
Sometimes things do go wrong or you might just simply have a question. We are here to help you and we give our customers a complimentary after sales and support service with their machines through our Jurang ProCare contracts. Additionally our different owner clubs give you life-long discounts on cleaning and maintenance products as well as other exclusive promotions and offers. For our domestic customers we offer Jurang HomeCare; giving domestic customers accessto the same professional support our commercial clients enjoy.

5. We do things differently

A: We only sell Fair Trade coffee and tea products because we believe Fairtrade is one way of doing trade in a way which is fairer and carries a vision for a world where the bottomline is people - not profit.

B: We give donate each month to Hope for Justice and indirectly support other charities and good causes through the sharing of resources and facilities - click here to find out why we support Hope for Justice in particular.

C. We recycle 90% of the boxes we receive and also collect used boxes from other businesses in our area. This is not only a small contribution to the environment, it also keeps our P&P cost down so you, as a customer are benefitting too.


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