Our Story

Our purpose is to revamp the coffee industry.

The Gap

Jurang is an Indonesian word that can be translated as 'hope', or more accurately 'to stand in the gap'.

People matter, that's why Jurang only sources from Fair Trade producers.

Jurang seeks to stand in the gap between farmers and consumers, ensuring no injustices are occurring.

Ezekiel 22:30 - 'I sought for someone who would stand in the gap before me.'

Coffee Solutions

Jurang is a coffee solutions business with over 12 years in selling professional packages to UK businesses.

We are the happy coffee people.

We believe the equipment we sell will exceed your expectations, that our coffee will taste better than anything you have had before, and that our service will impress you.

'Ordered a coffee machine from Jurang. Not only were they the best price for the particular model I was after, it was delivered within 24 hours together with a generous selection of different beans to try... Outstanding customer service. I will certainly be placing my future orders for beans and accessories from Jurang. Very pleased I've found them.'

- Sarah, Google Review

5 Star Service

Please read our 5-star reviews on Google, Ekomi, Yell etc, as our customers say it better than us. That being said...

Here are some reasons to get involved:

Quality

Quality is important to us, and we are serious about running a great business. We are aware that ethical companies can be seen to focus too much on doing 'the right thing' and 'forget' to run a professional service.

Our goal is to change that.

We have grown consistently over the past few years despite COVID and difficult economic times. We believe this is down to our commitment to only selecting top quality products and striving to impress customers with our service.

‘Highly recommend. Great coffee, great customer service and fast delivery.’

– Claire, Google Review

Independent

We are an Authorised Dealer for everything you find on our website. We know the particular strengths and weaknesses of each brand and as such can offer you honest advice.

We put you first, and that is a promise.

Different machines suit different requirements, budgets, and settings. We make a conscious decision to put your requirements first. We will never advise you based on what we have been told to sell or on how we can get the most commission.

‘Highly recommend Jurang as it provides excellent service - always extremely supportive and offers best quality at affordable prices. It goes without saying that the company has gained my trust as I have been using their service for several years now in my workplace and have always been satisfied with the support that I have received.’

– Giedre, Google Review

Professional

We are a UK Limited Company, registered with Companies House since 2010 and work hard to be the best in our industry, day in, day out.

We go the extra mile.

We are here to help and offer our customers a complimentary after-sales and support service with our ProCare contracts.

‘Have used Jurang for 6 years and have always found them to provide great service at very competitive prices. We have leased two Franke machines from them and currently have the A600... I would highly recommend them to others.’

– Huw, Google Review

People

We only sell Fair Trade products, as we believe in a vision where the bottom line is people, not profit. If the coffee that you buy is not Fair Trade, then the likely situation for the farmers is that their family is struggling to cover essentials.

Join our coffee community and make a difference in the coffee world.

Not only does buying our happy coffee beans benefit the Direct Trade relationships we have with origin farms throughout the world, but we also go beyond this by regularly giving a portion of the profits from your sales to various charitable projects. Stay tuned!

‘I purchase coffee once every two months, always an excellent service, prompt and very efficient. Never had any cause to believe that I would receive anything other than five-star treatment. Experts!!!!! Wouldn't go anywhere else.’